Small business owners have a lot on their plates, but shipping merchandise is often one of the most complex things they do. Little to no planning can result in higher shipping rates in dallas, as well as lost sales if the company cannot provide cost-effective and consistent delivery. Below is a look at some of the tips business owners should think of before shipping products to customers.

Set a Transportation Cost Chargeback Policy

It’s important to be clear on who pays for shipping. For instance, three-day shipping may be the minimum level that the company pays for, and any add-ons, such as two-day or overnight shipping, can be paid for by the customer. Once the company sets a policy, the customer service and sales staff should be informed.

Know When It’s Time to Consolidate Shipments

When companies and individuals send shipments that weigh between 150 and 20,000 pounds, it’s typically referred to as an LTL or less than truckload shipment. Here, it’s a good idea to work with a freight consolidator to get the best shipping rates dallas. An LTL rate is usually much higher than a full container or truckload rate. LTL shipments must be taken to a terminal so the carrier can consolidate them into a full load. If a business owner has a full load, the carrier can pull up to the terminal, load up, and go, which saves time and money.


Learn About Shipping Insurance

Most people don’t think about insurance until something is damaged or lost and it’s necessary to file a claim. Therefore, business owners can save frustration and money by learning about their options beforehand. Damaged, stolen and lost goods can eat away at a company’s profit margin, and it can result in customer dissatisfaction. Most carriers offer basic insurance packages, but knowing about them in advance can help business owners expedite a claim should the need arise.


Track a Carrier’s Performance

When business owners ship frequently, it may be beneficial to have the carrier track cost and service. Influencing factors can include delivery, pickup, the shipper’s response to customer service questions, data access and accuracy and transit times. Cost factors can include weight, distance, service level and non-essential fees such as time-specific delivery and special handling. The team at can work with customers to find the most cost-efficient shipping option, regardless of the size of the shipment.


In today’s competitive business climate, fast shipping can make the difference between a repeat customer and a lost sale. Business owners can work with carriers and with to identify issues and improve customer service. Call or click today to get a free shipping quote.